E-commerce back office
E-commerce back office
You sell, we keep the shop running. Orders, returns, refunds, product listings and payment reconciliation: your online store stays up to date every day.
01E-commerce back office
What you gain
- Faster shipping
- Orders checked and passed on every day.
- Clean catalogue
- Complete, consistent product listings.
- Aligned accounts
- Stripe, Mollie and PayPal payments reconciled.
- Seasonal peaks
- Extra capacity for Black Friday and the holidays.
02E-commerce back office
What we take care of
- 01Order processing
- 02Returns and refunds management
- 03Creation and updating of product listings
- 04Payment reconciliation
- 05Weekly report
Software we work with
- Shopify
- WooCommerce
- Magento
- Lightspeed
- Mollie
- Stripe
- Bol.com
A test month. We post one real month. You compare it with your own work before deciding.
No commitment. Monthly contract, cancel with one month’s notice.
Guaranteed turnaround. On Dossier Rescue: 10 working days or a partial refund.
03FAQ
Frequently asked questions
Do you manage several platforms?
Yes, your own shop and marketplaces such as Bol.com or Amazon.
How is this service billed?
By the hour (€22 excl. VAT) or via a dedicated assistant.
04Services
Related services
#ServiceFrom
- 01Outsourced customer serviceE-mail, chat, phone support and call answering in French, English and Arabic.€22
- 02Bookkeeping & encodingBooking of your purchase and sales invoices in your software, following your chart of accounts.€0.80
- 03Bank reconciliation & CODAProcessing of CODA statements, payment matching and follow-up of open items.€0.15
- 04VAT return preparationVAT returns, customer listing and EC sales list, ready for approval.€45